WE LOVE TO HEAR OUR CUSTOMER FEEDBACK. IF YOU HAVE ANY FEEDBACK FOR US WE WOULD LOVE TO HEAR IT.
Please share your experience with us
We have just dropped on a GEM of a garage who have fitted body trim on my husband’s baby .The Mini Repair Shop we think is in a brilliant location easy to get to ,they have all the latest equipment and is very clean. The two lads that run the workshop are very professional , knowledgeable , friendly and polite and definitely go the extra mile their customers service skills are first class they make you feel a very valued customer. Their prices are certainly very very reasonable and we also had a free health check on the car .We will definitely use this garage in the future without hesitation they are two of the nicest genuine people you could meet .Thank you for looking after us .
Sandra Brown – ★★★★★
Had a clutch replacement and service completed on my R53 done, excellent price, quick turnaround and professional guys. Highly recommended.
Matt Tanner – ★★★★★
Only one word for these guys… outstanding… these guys know what they’re on about their professional and do a fantastic job my car was repaired within hours and very well priced… even though my vehicle was a Ford they was happy to take it in, they will be repairing my BMW next time. can’t recommend them enough I will be going back because I want another free lollipop
Thank you Steve & Kyle
Craig Anthony – ★★★★★
Brilliant service – will definitely use again!
Phillip Younger – ★★★★★
One of my friends recommended The MINI Repair Shop after having their car serviced there. Great service, an awesome set up in a new, clean, well set up unit and both very knowledgeable and BMW/Mini fans. Went in for a brake fluid change, will be going back for a service in a couple of months when due, as will my wife’s car too!
Oli Norris – ★★★★★
Excellent service from start to finish. Very competitive price. The guys were very friendly and welcoming and made me feel comfortable whilst I waited for my car. Would definitely recommend to friends and family and will use again. Thank you.
Emily Gilbert – ★★★★★
What a super pair of gentlemen, Steve and Kyle are excellent at their job. Had my BMW Z4 in recently and sorted out the fault and did some testing on my car. Would highly recommend this company.
Simon Ireland – ★★★★★
Highly recommended after taking my X5 today with a knocking noise the lads found the problem within minutes they ordered the part and work was completed both the lads down there are very friendly and have a lot of knowledge and experience on cars 100% will return with any problems or services
Adam Andrews – ★★★★★
Katie Lowe – ★★★★★
Top work as usual, many thanks.
Rides much nicer and corners flat now, kind of how you’d expect it to do.
John Fell – ★★★★★
Well Steve and Kyle, what can I say apart from a HUGE thank you! You found the fault that other garages missed, repaired it and my car feels so much better (like it used to when I first got it!). You are such professionals, the garage is superbly clean and your knowledge is second to none. I had a big smile on my face driving home. I wouldn’t hesitate to recommend you to everyone.
Emma Richardson – ★★★★★
Reece Brandon – ★★★★★
Took my MINI Countryman to The MINI Repair Shop with an intermittent EML fault that my normal garage struggled to diagnose. Using his supreme knowledge and professionalism Steve quickly found the underlying issues giving me sound advice how to resolve the problem in the most efficient and economic manner. His technical knowledge is unsurpassed, his worth ethic, enthusiasm and customer service is amazing. Cannot recommend him and the repair shop high enough.
Al Mayes- ★★★★★
Paul Brown – ★★★★★
Went in with an oil leak, got a detailed video explaining the issue and the price to repair, along with a general health check of my car. Car was fixed by the end of the day. Fast, friendly service and a good price. Will definitely be going back in the future for any maintenance my mini needs. Thanks guys 🙂
George Faulkner – ★★★★★
There’s no where else we would take our cars. Their service is exceptional, their quality of work is second to none and their honesty is hard to find anywhere else. Highly recommend.
Sam Frith – ★★★★★
Upon the recommendation of a fellow BMW owner, I decided to book in for a full service and brake fluid flush for my BMW.
From the first point of contact, they were friendly, efficient, and professional.
The workshop is very clean, and the two owners (who are also the technicians), could not have been more welcoming, knowledgeable, efficient, or professional.
Not only was the planned work done to the highest standard, but another minor issue was spotted and quickly rectified.
I could not be any more impressed, and would say this is as good a business and customer service as I have experienced anywhere.
Thank you so much, and I will most certainly be a repeat customer from now on.
Nik Gnashers – ★★★★★
Great knowledge and service, highly recommended!
Adi Collins – ★★★★★
Claire Howes – ★★★★★
Emily Gilbert – ★★★★★
Hannah Race – ★★★★★
Samantha Clare – ★★★★★
Carl Smith – ★★★★★
Changed and coded a new battery while I waited, excellent service, Stop/Start now works. Have used them a couple of times before and will use again.
Tracy Benn – ★★★★★
Superb customer service ! Took my BMW in for a minor repair & MOT , gave the vehicle a full health check, advised on a couple if things to keep my eye on , send a video showing the work, changed my key battery for free , kept me up to date throughout – incredible level of customer service – would highly recommend- thanks guys
Kurt Fletcher – ★★★★★
Superb service, well priced and friendly!
Adam Davey – ★★★★★
I took my mini in to get the valve stem oil seals replaced. Kyle did a brilliant job, he’s very knowledgeable and he kept me updated throughout the process. The service here is so friendly, professional and well priced. I highly recommend them and I would definitely use this garage again.
Anthony Douglas – ★★★★★
Just took my BMW 335 in to these guys this morning for a rear brake service, and can honestly say what a professional set up these guys have! Nothing seemed too much trouble, polite, professional and friendly service from everyone I spoke to. Saved myself almost £200 on a quote from another garage I’ve been going to for the last 3 years, for the same work- which is a bonus! More than anything though, I really liked the atmosphere here and the interaction with the mechanics directly, and not just reception staff which I’ve had for the last 3 years elsewhere. Thanks very much again and based on what I have received so far, I will be back when I need the fronts doing too!
M Ealing – ★★★★★
Amazing job and customer service today. Will definitely be back soon!
Aaron Wright – ★★★★★
Excellent service received from all at the Mini Repair shop. I dropped in on them to carry out an exhaust replacement at very short notice on my Peugeot. They pulled out all the stops and completed the work fast and efficiently. I would recommend to any car owner to call on these guys.
Deborah Birkett – ★★★★★
Katie Meanwell – ★★★★★
Booked car in after garage I normally use charged more than I expected. The mini repair shop completed work for half the price I was previously quoted. Very professional throughout, work shop very modern and tidy! Updated me throughout. Brilliant couple of lads, would recommend to anyone who uses dealers or specialists! Will be visiting again! Thank you lads!
Liam Duncan – ★★★★★
Kyle and Steve run one of the very best garages in lincolnshire. The Mini Repair Shop. Not only do they charge very reasonably, they also do what they can to help on other vehicles that are not mini/bmw. I have taken multiple vehicles to them for multiple repairs, and i will be using them with all my cars. They are true car enthusiasts and have become my friends! I will only trust them and will never be using any other garage. They are polite, friendly, and take the time to explain what is wrong with your car if you dont understand. Keep doing what you’re doing Steve and Kyle! 5 star service always!
Erhan Houssein – ★★★★★
Even though my car was neither Mini or BMW I was still provided excellent service and great communication, video health check was fantastic.
Would definitely recommend the mini repair shop to anyone.
Marc Eastgate – ★★★★★
Excellent service, friendly staff, super clean workshop really glad I took my car here. Highly recommend
Peter Ward – ★★★★★
As usual just Great Service. From reception to the Technicians. Ask a question and you get honest objective answer. Wouldn’t go anywhere else.
John Bryden – ★★★★★
Took my Mini Cooper for a full vehicle and summer check. Very professional and friendly service. I will definitely use this company again and will happily recommend to anyone
Patricia Drabble – ★★★★★
Kyle and Steve are absolutely brilliant lads. They’ve done work on my 4 series, and even took on some jobs for my Porsche Cayman. Their knowledge, professionalism, friendly nature, combined with very competitive pricing means they’ll go for with the business. The only place I’ll take my cars from now on.
Dan Norton – ★★★★★
A fantastic 1st class experience Putting the main dealers to shame.
I wouldn’t think twice in recommending these guys and I can guarantee I will be using them again and will be recommending the centre to family and friends.